Last updated: 3/13/2026
We collect information you provide directly, such as your email address and account details when you sign up. When you use our video transcription service, we process video URLs and transcripts you submit. We may also collect usage data, including which features you use and how you interact with our platform.
We use your information to provide, maintain, and improve our services, including video transcription, AI-powered script generation, and bulk import features. We may use your email to send transactional messages, product updates, and support responses. With your consent, we send marketing communications.
We do not sell your personal data. We may share information with service providers who assist in operating our platform (e.g., hosting, analytics, payment processing). We may disclose information if required by law or to protect our rights and safety.
We retain your account data and transcripts for as long as your account is active. You may request deletion of your data at any time. Some data may be retained for legal, security, or operational purposes.
We use industry-standard security measures to protect your data, including encryption in transit and at rest. We implement access controls and regularly review our security practices.
Depending on your location, you may have the right to access, correct, delete, or export your data. You can manage notification preferences in your account settings. Contact us at hello@transclipper.ai for privacy-related requests.
We use cookies and similar technologies for authentication, preferences, and analytics. You can control cookie settings in your browser.
We may update this policy from time to time. We will notify you of material changes by email or through our service. Continued use after changes constitutes acceptance.
Questions about this policy? Email us at hello@transclipper.ai.